We’re a company dedicated to the comfort of the Austin, TX, community. We understand the struggle of living with a heat pump that isn’t working as well as it should.Â
Our comprehensive repairs are designed with your heat pump’s maximum efficiency and longevity in mind.Â
When you work with SALT, we’ll leave your home feeling just right! We’ll work with you to guarantee that your system gets the attention it deserves at an affordable rate. And no matter when you need our services, we’ll be ready to handle all kinds of repairs, whether they be minor tweaks or emergencies.
Heat pumps work incredibly hard throughout the year—not just to keep your home cool in the summer, but to keep it warm when the evening cold hits.Â
Because of this, they’re susceptible to a lot of wear and tear. If you notice any of these common heat pump problems, it’s likely time to call a professional for a consultation and repair.
If you’re finding pockets of hot or cold air that are inconsistent throughout your home, your heat pump might have a leaky duct or need additional insulation. It could also be an issue with debris buildup or excess moisture that should be cleared off and cleaned up.
If what used to be a gentle hum seems to have turned into a rowdy racket, your system might have missing parts or even have components that were installed improperly.Â
This banging and clanging is a clear sign that you’ll need the help of our experts for your heat pump repair. We recommend turning off the equipment until we’ve taken a look at it.
Higher monthly bills with no increase in use? Temperatures not matching up with what’s displaying on the thermostat? These are some good reasons to reach out to us: you might have a hidden problem that we’re happy to uncover and fix for you right away.
When you work with our HVAC experts, you’ll get full-service treatment. This means we’ll leave nothing unaddressed, so you won’t have anything to worry about once the heat pump repair is complete.Â
Aside from fixing the initial problem, you can expect our technicians to check for:
Problems with airflow
Incorrect refrigerant levels
Inconsistent voltages or problems with electrical
Any signs of faulty installation or tampering
Mold or other contamination
These are all common issues we find with heat pumps, and all of them can turn into expensive problems if they’re left alone. They’re also likely to be the reason you’re running into faulty equipment in the first place.Â
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We’ll make sure to fix any broken equipment while also setting your system up for success with any additional tweaks that can help with performance.
Once we’ve helped your heat pump get back to performing its best, we’re also ready to help your equipment stay that way. With consistent maintenance, you’ll need fewer heat pump repairs in the future, saving you time and money and keeping your home comfortable in any weather.Â
We suggest calling our experts at least once a year for preventative maintenance. This way, you and your heat pump will be ready for anything.Â
During our maintenance visit, we can also help diagnose any repairs that need attention and develop a game plan to fix any issues before they cause more problems.Â
Your home’s comfort is our top priority. With just one visit from SALT, we’ll have your heat pump or any of your HVAC issues handled, guaranteed.
Call us today, and we’ll help you get back to the peace and serenity of a properly working heat pump!
We’ve worked hard to earn our reputation around Austin! We believe great customer service doesn’t just happen — we think it takes a lot effort! We have so many happy customers who were nice enough to leave a review! Read all of our unfiltered, verified reviews straight from Google!
Beth Carls2025-03-14Trustindex verifies that the original source of the review is Google. We continue to be impressed by the quality of professionalism from the technicians at SALT. The service we received from James Chambers was professional, informative and friendly. We appreciate him putting on shoe covers before coming into our home. He explained everything he was going to do before he did it - and even showed us pictures. He was good to check back with us as he went through his routine. We received several options to improve our electrical system that he explained very well and the team followed up via email with this information including videos and photos. Rune Harboe2025-03-14Trustindex verifies that the original source of the review is Google. Great service as usual by 2 of your employees!! Provide airconditoning and heading maintenance. miguel flores2025-03-14Trustindex verifies that the original source of the review is Google. Justin quickly got us all fixed up and it was a simple lesson to learn more about that particular outlet. Very helpful! Will helped out recently and was fantastic. He was super helpful and diagnosed the electrical issue quickly and the repair was quickly done 5 stars all around. william mccoy2025-03-14Trustindex verifies that the original source of the review is Google. Gio was Amari were outstanding. On time, very courteous, listened to my description of the issue and had corrective actions within 15 minutes. Complete customer satisfaction with Gio, Amari, SALT Co. Very thorough review of my system for any other issues and presented me with options for correction. Outstanding technicians in every way. Had a call back and John Aguilar correctly diagnosed my issue within 10 minutes. I would encourage every consumer to fully research any HVAC unit and controller that is less than 5 years old. Some have ventilators that override the AC. Again, my issue (literally) was completely, politely, courteously and professionally corrected. I cannot say enough positive things about SALT, their response times, accuracy, engagement and professional attitude. I will call on no other, these guys are the best. Thank you Dylan came out to look at our bathroom sink flow issues and replaced the aerators quickly and seamlessly. Again, very professional attitude, customer service amd support. Kathryn Binder2025-03-14Trustindex verifies that the original source of the review is Google. Zak spent time explaining the problem and solutions. So far the AC is running like a top which is more than previous services have accomplished. Nola Starke2025-03-14Trustindex verifies that the original source of the review is Google. I was having ongoing problems with my doorbell and intercom system so contacted Salt Service/Electric. Jason and his partner, Del, exceeded my expectations. A full electrical safety inspection was done. Jason presented a video summarizing their findings along with solutions, pricing, as well as addressing my concerns/questions - without any sales pressure. Very customer-oriented, knowledgeable and respectful. I would definitely recommend Salt Service/Electric. Tammy Duncan2025-03-14Trustindex verifies that the original source of the review is Google. Very knowledgeable and took time to answer questions! Friendly and professional! Highly recommended! Stephanie Smith2025-03-14Trustindex verifies that the original source of the review is Google. Brian Sylvester Sr. was very professional and knowledgeable about our plumbing needs. Brian took his time in explaining what the product he was installing was and how it would help our issues, he was quick to note other potential problems and quick to fix a leaking toilet. We will definitely us Salt again. John Radzyminski2025-03-14Trustindex verifies that the original source of the review is Google. Garret is outstanding. He is professional, and pays attention to detail. He explained what was happening and the process to fix the issue. He is knowledgeable and willingly answered questions. Julian Shelton2025-03-14Trustindex verifies that the original source of the review is Google. Needed a outlet put in. I called Salt and they had Regan show up and do the job on the same day. Regan was very professional and knowledgeable. Very good experience. Any future jobs will be done buy Salt.
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