Your privacy is important to us. To better protect your privacy we provide this notice explaining our personal information practices. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
By submitting, you authorize Salt Service Company to reach out via phone, email, or text for explicit information about project needs. We will never share your personal information with 3rd parties for marketing purposes or spam you. You can opt out at any time. Message/data rates apply. Consent is not a condition of purchase. Terms and conditions | Privacy Policy
SMS Content: We may collect the content of the SMS messages you send and receive through our service for the purpose of delivering and managing your service with SALT. This information is never shared and is kept private.
The Information We Collect:
This notice applies to all information collected or submitted to SALT via website or offline collection methods. On some pages and forms, you can request an appointment or submit your questions. The types of personal information collected on these pages are:
Name
Address
Email address
Phone Number
Age of Home
The Way We Use Information:
We use the information you provide about yourself when requesting an appointment or submitting your question(s) in order to have a way to contact you to confirm the requested appointment or answer the submitted questions(s).
We use the information you provide about yourself to create a customer profile in our private system in order to better service you as a valued customer.
We never use or share the personal identifiable information provided to us online.
Our Commitment to Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect, both online and offline.
How to Contact Us:
Should you have other questions or concerns about these privacy policies, or wish to opt-out of communications, please call us at 214-348-5100 or email service@callsalt.com.
We’ve worked hard to earn our reputation around Austin! We believe great customer service doesn’t just happen — we think it takes a lot effort! We have so many happy customers who were nice enough to leave a review! Read all of our unfiltered, verified reviews straight from Google!
Vinay Kamble2025-02-12Trustindex verifies that the original source of the review is Google. Mr. Ryan Edwards-Paez fixed our leaky water heater. He was prompt, courteous, professional and very thorough. Excellent work and highly recommended! Brad Pharr2025-02-12Trustindex verifies that the original source of the review is Google. Carlyl was awesome! Super friendly, explained everything clearly for us simple old folk! Definitely recommend him! Michael Wood2025-02-11Trustindex verifies that the original source of the review is Google. Excellent job by Andrew Casey Paul2025-02-11Trustindex verifies that the original source of the review is Google. Appreciate the professional courtesy and service-oriented approach. Bob Voss2025-02-11Trustindex verifies that the original source of the review is Google. Vincent is the consummate professional. Neat and tidy they listened well and knew their business. Quietly and efficiently he completed the vent fan in the master bath cleaned up, and completed the paperwork. His job performance was very typical of all the work I’ve had done by Salt service techs. Excellent employee and excellent company. Kim Warfield2025-02-10Trustindex verifies that the original source of the review is Google. Fast friendly service! Cynthia Smith2025-02-10Trustindex verifies that the original source of the review is Google. Drew did a fantastic job repairing my plumbing issues. He was very professional and nice presenting me with options but was not pushy at all. I'll definitely call SALT for my future needs. Jennifer Valenza2025-02-07Trustindex verifies that the original source of the review is Google. Jordan and Drew went above and beyond when we had a last minute gas leak in our home and needed a fix asap. They were so kind and respectful and cleaned up after themselves. It was a long and hard job to complete with the fireplace and cutting into brick but they had the best attitudes!
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