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What Our Customers Say About Us

We've earned more than 5,000 Google reviews across Central Texas, and we're proud of every one of them. These are real words from real neighbors — about the technicians who showed up, what they found, and how they left things.

Called at 9AM on. Saturday for an urgent AC fix. Brian was there an hour later. Very capable competent professional. Quickly identified problem and fixed within 30 minutes. Entire experience smooth and seamless and upstairs cool 60 minutes later (85 to 72 degrees). My typical HVAC company – called on Friday but no technician available until Monday. Plan to switch to SALT.

John H. | 8/1/2026 | AC & Cooling 

SALT was amazing and able to come out and fix my AC on the same day that I called. They literally saved my life in the middle of the Texas summer heat. Noe Jacobo was super professional and an amazing job at explaining what was happening step by step.

Victoria H. | 7/27/2026 | AC & Cooling

Israel was my AC technician he came on time ask me if I have any concern or questions after that he went straight to work he did everything he was going to do and more explain what I could do to improv for my AC to work efficiently step by step and was done in timely manner he was very professional I really appreciate that thank you so much Israel !!!!!!

Woineshet M. | 07/17/2026 | AC & Cooling

Jose did a complete assessment of our home and workshop HVAC systems. He went over the results with us, including various options for remedying problems observed. He welcomed our questions and answered them to our satisfaction. He conducted professionally and courteously.

Daryl M. | 07/02/2026 | AC & Cooling

Marcus did a great job servicing our air conditioner. He was very professional and knowledgeable about our HVAC system. In addition, he clearly explained all details from the service appointment. As a result, we were able to make informed decisions about moving forward. Thank you!

Lori H. | 06/16/2026 | AC & Cooling

As a tenet, I can only speak to the professionalism of the tech, TJ. He came out to fix the air conditioning that went out over the weekend. He was very kind, professional and courteous. He was able to explain the issue and get the ac running for me while we wait on a part. Thank you TJ!!

Sharon A. | 5/19/2026 | AC & Cooling

After hours on a holiday weekend, Garret arrived in just 30 minutes (nice!) and diagnosed the air conditioning problem quickly. He walked me through the causes and repair options and made sure I was comfortable with the follow up steps. Great experience. Strongly recommend!

Tim O. | 7/6/2025 | AC & Cooling

Logan was the technician that come to fix our AC. He was very polite and careful with our house. He explained everything throughly and work quickly. He even talked me into a membership. I will definitely used them again!

Cory M. | 7/2/2025 | AC & Cooling

I had a great experience with SALT Service Co. when they came to work on my HVAC system. From start to finish their team was professional, knowledgeable, and courteous. They arrived right on time, made sure to explain everything clearly, and made sure the job was done right. The quality of their work really stood out and they left the area clean and tidy. I really appreciate their attention to detail and customer service. I would highly recommend SALT Service Co. to anyone looking for reliable HVAC service!

Brooklyn G. | 6/19/2025 | AC & Cooling

Logan Wells did an incredible job for us. I called SALT when our air conditioner quit working and he was here within a couple hours and got right to work. He diagnosed the problem, explained it to me, & answered all the questions I had. Then Logan fixed the problem quickly. He was very professional and incredibly knowledgeable. He even offered to bring packages inside for me from the porch.

Kathy H. | 11/20/2024 | AC & Cooling

My wife and I were totally satisfied with Ruben as he performed the installation of our new AC system. He was so professional, friendly, informative, helpful, and showed great expertise in every aspect of the system.

Amaury N. | 7/21/2026 | System Installation & Replacement

I needed a new AC unit installed during the peak of summer heat. SALT Installation was fantastic from start to finish. They responded quickly with total transparency about the process and exact arrival times. The installation team led by Erwin was highly professional. They completed the job smoothly and even finished ahead of schedule. The new system works perfectly. Highly recommend SALT Installation for reliable HVAC service. Excellent experience!

Kevin B. | 6/24/2026 | System Installation & Replacement

Ruben R, Victor A, and Alan were awesome! They installed a complete new HVAC system and replaced all of our vents! They all were very professional, knowledgeable and always welcomed questions. It once again is such a pleasure to be confident in their work and enjoy their presence in our home.

Jeri | 6/4/2026 | System Installation & Replacement

Jaime Lamas was incredible. He and his team came to replace our HVAC system this past week. From start to finish he was informative and very professional. He took time to address some outstanding issues and walked us through all the parts of the new unit when he was finished. We highly recommend this company.

Kasey H. | 4/30/2026 | System Installation & Replacement

hey were on time, considerate, and respectful. Very thorough and spent time helping to get thermostats set up. They also showed all they performed and the new unit and connections and routing was better than original. I received 5 quotes over an 18 month period and Salt was not only the best but the best maintenance support included.

Mike B. | 4/21/2026 | System Installation & Replacement

Erwin Osorio and team did a great job installing our new heat pump a/c and furnace, removing the old units in a very tight attic space. He also installed a new smart thermostat which is awesome to use. Erwin is always personable and knowledgeable. We highly recommend Erwin and the entire SALT crew.

David B. | 2/22/2026 | System Installation & Replacement

I was very happy with the HVAC heating tune-up service that SALT performed today. Eric was on time, courteous, thorough with the checks he performed, and explained the findings and recommendations to me very clearly.

Jon B. | 7/25/2025 | Heating

We have been having issues with our furnace and called Salt to have them come take a look. Their HVAC technician Michael showed up promptly and was amazing. Polite, engaging and extremely thorough. He was detailed in walking us through the options for fixing the issue and we are extremely happy with his efforts! We will be using them for all of our future HVAC needs. Thanks Michael!

Charles H. | 1/30/2024 | Heating

Josh hill in plumbing. Josh was very nice and personable with plenty of knowledge to answer the questions we had. Very respectful to our crowded conditions with all the musical instruments and artwork. Will definitely call on him again to install a New water heater and toilet.

James S. | 7/13/2026 | Plumbing

Plumbing inspection done through our service contract today. John and Chris arrived on time, we’re very professional and gave us a detailed report on what to address. Haven’t used salt for plumbing repairs yet but the inspection was above and beyond my expectations.

Pete D. | 5/7/2026 | Plumbing

I had an excellent experience with Felix and Xavier. From the moment I called, their team was friendly, professional, and prompt to respond. The gentlemen were knowledgeable, on time and respectful. They explained everything in detail, as well as offered options. Highly recommend to anyone needing trustworthy, high-quality plumbing work!

Debora Z. | 4/13/2026 | Plumbing

Josh and Jordan arrived on time, notified me beforehand, were courteous, professional, and thorough. I had two outdoor faucets, each of them had a broken vacuum seal. (The part that prevents bugs or contamination from going back into the water Supply.) They fixed the faucets and did a thorough inspection of our water system. It was an outstanding job. I am completely satisfied.

Harry S. | 3/13/2026 | Plumbing

Grant was professional, punctual, and extremely knowledgeable.He quickly diagnosed the issue, explained everything clearly, and completed the repair efficiently. It’s hard to find someone reliable these days, but I would absolutely recommend them to anyone needing plumbing work. I’ll definitely be calling them again in the future! Thanks Grant!

Janette P. | 2/21/2026 | Plumbing

Grant Murphy was great! He was extremely knowledgeable and explained everything along the way. He offered alternative solutions and ways to help save money. I’m glad they were able to come same day and fix my plumbing problem.

Erin L. | 2/7/2026 | Plumbing

Really appreciate Felix and his attention to detail and listening to all my concerns. He jumped in when I had a major shower issue in the primary bath shower AND while I was recovering from a heavy duty knee surgery. He stayed on point methodically finishing the job and making sure I was happy with all the work. Thank you!

Austin N. | 11/13/2025 | Plumbing

Brian Sr. and Robert did a complete replumb on my whole 2 story house and installed a new water softener system all in 2 days. They arrived when they said they would and even gave me an ETA so I could get my dogs in a room where they wouldn’t be a problem. They are both very knowledgeable and explained the steps and answered any questions I had. They are both very professional and personable. I would give them a 10/10!!

Debbie D. | 9/4/2025 | Plumbing

Bryan and his team did a terrific job replacing our old water heater! They brought it up to code and Bryan patiently explained the benefits of the updates and we’re very pleased with the results. No more cold showers!

Aaron K. | 4/16/2026 | Water Heaters

Grant and Ian came by today for some Plumbing Maintenance, which included flushing my 3 hot water heaters and completing an inspection of our remaining home. Both were extremely courteous, clearly explained their findings and the recommended corrective actions, and worked much faster than the initial estimates they themselves provided for their work. I’ve always enjoyed my experiences and interactions with the team at Salt, and would highly recommend both the company and this crew for any of your plumbing needs!

Shelly H. | 3/24/2026 | Water Heaters

Ryan and the Salt team did a great job! On a saturday morning I had an issue with my hot water heater. Salt came out quickly and the issue was resolved by that afternoon. Ryan was extremely professional, a very clear communicator, and did great work. Problems such as a hot water heater are part of home ownership, but while anticipated, still “sting”. Ryan laid out several repair/replace options and clearly explianed the benefit with each.

Jason H. | 3/15/2026 | Water Heaters

Lupe and Dmytro came out today to work on our water heater and water pressure, and they were fantastic. They were very professional, explained what they were doing, and made sure everything was working perfectly before leaving. Great service and very friendly technicians!

Elizabeth U. | 3/10/2026 | Water Heaters

Felix and Dimitrio were fantastic! They came out to flush our water heater and were very kind and professional the whole time. They walked me through everything they were doing and made sure I understood the process. You can tell they take pride in their work. Highly recommend.

Andrew A. | 2/2/2026 | Water Heaters

Dillon showed up on time. He troubleshot effectively and took the time to explain all my cost options. He also checked our attic water heater. Thank you for the quick turn around, we have hot water again!

Juan R. | 12/1/2025 | Water Heaters

A/C not working. Technician checked everything out and explained the issue to me. Turned out it was a clogged drain line. This is the 2 nd time I’ve use SALT Co for an emergency after hours service call and both times they were able to get out and solve my problem. Great communication and very nice. I will be switching my service plan over to SALT from my current company.

John K. | 6/16/2026 | Drains & Clogs

Grand and Ian were fantastic! They quickly unclogged a stubborn bathroom sink drain that had been giving me trouble and explained what was causing the issue. They were professional, friendly, and left everything clean when they finished. It’s such a relief to have it draining perfectly again. I would absolutely recommend them and will call them again if I ever need plumbing help!

Jessica S. | 2/25/2026 | Drains & Clogs

The salt company came to unclog our toilet. Grant M was our technician today and he was great right on point explained everything showed us a little video of pictures. Everything they did it in a very timely manner and we’re very professional couldn’t have asked for better.

Diana V. | 2/18/2026 | Drains & Clogs

Prompt, professional and nice, reset the toilet which really needed to be taken care of. The pipes had already drained themselves but the camera equipment was helpful in finding important future issues. Felix was great! It was after hours on a Sunday but he was very kind and didn’t rush.

Angelica M. | 12/23/2025 | Drains & Clogs

I called Salt to take advantage of a drain cleaning special. Our technician, Ryan Edwards showed up on time, cleared the drain, and was remarkably patient, well-spoken and polite. Ryan offered us his advice and a few options to address our concerns. I would not hesitate to use this company again.

David L. | 2/11/2025 | Drains & Clogs

So 5 stars for Franklin and Isaac! They installed my new ceiling fan and moved my old one into another room. They were quick and efficient throughout the entire process, explaining everything along the way. They did excellent work and were both professional and friendly, Also they brought their ladders in but with Isaac being 6’5″ I don’t think the guy really needed one. Highly recommend .

Brock R. | 6/26/2026 | Electrical

We had multiple electrical issues that needed to be addressed at our home. Mr Regan Carpenter came and gave us some options. We selected the one that worked best for us. He came back the next day and took care of it. He was very professional, courteous and efficient. Highly recommend.

Vinay K. | 3/9/2026 | Electrical

I really appreciated the quick and professional work that Itzel and Lavell provided today. They showed me service options and explained the differences between them all. Very courteous and great stewards of this company. I will certainly reach back to Salt for any future electrical needs I might have! Thanks for everything!

Greg S. | 2/6/2026 | Electrical

I had SALT perform an install on a Rivian wall charger for the garage. Austin, the technician, was on time, articulate, thorough, and prepared to complete the job fully. He described each step and consulted me before making any decisions on placement, dry wall cutting, and options for main panel vs sub-panel. He stayed and made sure it was working before he left and cleaned up all of the debris and dust.

Jon-Paul F. | 12/27/2025 | Electrical

Brandon an Yolanda came to help me with an issue with some of our breakers and were professional, nice and quick. They did a great job, offered me different options and talked me through each. I would definitely give them a call again! Happy to have the problem fixed!

Shawna J. | 5/3/2024 | Electrical

Tommy initially came out to assess the electrical work we wanted done and provided us with a variety of options and corresponding quotes. The next day Greg and Reagan were here to carry out the work. The guys did an excellent job. Very professional and friendly. Communication was great throughout the whole process.

Dave D. | 11/12/2023 | Electrical

Our technician, Greg, was timely, very thorough and a great communicator. We had a handful of electrical “issues” and projects. He walked us through each one and options to resolve (costs as well). He was professional and was able to complete all the work in the same day. I’d highly recommend SALT and Greg!

Melissa N. | 5/8/2023 | Electrical

These guys were very professional,dedicated,honest, and prompt. A storm,lightning, and tree knocked my power out and I called salt electric. They arrived in a timely manner (couple hours)…which was prompt because the storm had damaged a bunch of stuff all over town. All my power to the whole house was out and they fixed it. So I would recommend them to all those in need of good electrical service.

Jacob B. | 9/10/2022 | Electrical

Brian Sylvester, Sr. and the other gentleman (forgot his name) are the BEST and professional!!! They installed 3/4″ Gas Regulator on my whole house Generac generator and excellent work! Good help is hard to find so SALT should be proud that they employ them! Again, those 2 were the BEST!!

Marie S. | 3/10/2026 | Generators

Itezl went above and beyond on the installation for the generator switch. She helped pick out the correct interlock kit and came the next morning to complete the installation. 10 out 10 service!

Lavar H. | 1/25/2026 | Generators

Michael and Rodney did a wonderful job in working on my generator issue. They were very kind, knowledgeable, thorough and tenacious is solving my generator problem. They did not give up and found the problem which wasn’t easy to find. I highly recommend Michael, Rodney and Salt Electric and Plumbing. I trust them!

Mike M. | 7/2/2025 | Generators

Generator had been down for a week. Called service provider several times with no appt time scheduled. Spoke to SALT. SALT had someone repair it the same day. Mr Peña had it fixed and running in less than an hour. I found him to be very knowledgeable and friendly. Transferred service contract to SALT .

Gladys M. | 7/19/2024 | Generators

I had a Generac generator installed back in November, and the whole team has been great from beginning to end. Today I had a question about the transfer switch, and Michael called me right away and talked me through it like I was the only client who mattered at that moment. Truly A+ work and service.

Russell N. | 2/20/2024 | Generators

Rudy came out to my home after hours and was right on time. He was polite, knowledgeable, and worked efficiently from start to finish. Super friendly and professional the entire visit. Honestly, the experience was so good that I signed up for their membership purely based on the service Rudy provided. Great experience overall and highly recommend.

Eric S. | 1/9/2026 | Maintenance & Membership

Eric was our technician and he was very knowledgeable. He offered clear explanations of our situation and provided options for us regarding our mini-splits. He would efficient and friendly. Additionally, the staff wr have spoken with over the phone have also been patient and informative. We went with their membership plan as it will save us money and keep us on track with our routine service. I would certainly recommend.

Whitney R. | 12/12/2025 | Maintenance & Membership

Ray and Pierre provided a pre-summer A/C checkup. They identified several areas that needed attention to avoid a more significant issue when the summer heat hits. Several alternatives for addressing issues were presented, with pros and cons included. There was no pressure to upsell me on anything – just facts that allowed me to determine the best fit. Both were friendly and professional. They were a pleasure to work with.

John H. | 4/4/2025 | Maintenance & Membership

Brett was on time, thorough in his evaluation of what our home needed, and presented us with great options to choose from for what fit our budget best. We’re were impressed enough with his honesty in what he thought we needed that we signed up for a SALT annual membership.

Doug P. | 10/19/2022 | Maintenance & Membership

Louis showed up right on time and introduced himself. Very polite and respectful young man. He explained what he was going to do and how long it would take. He asked if I had any questions. And then proceeded to get the work done. He was spot on about the timing and the things we would notice. He explained what he did and showed me pictures of the work. I was very impressed with him and his work, as well as Salt Service Co.

Anne D. | 10/2/2025 | Whole-Home Service

I was in awe that we could call SALT Saturday morning and our service tech Miguel completed our service the same day. Miguel was a blessing, so professional, hardworking and pushed on at the end of a long day to complete our extensive service request in one appointment. I’m grateful to have found SALT and will not hesitate to call them again. In one day and one appointment, SALT completely exceeded my expectations.

Amy & Wes W. | 4/14/2025 | Whole-Home Service

Austin and Lovelle fantastic customer service. They explained everything very well, clearly masters in their field.They listened well and understood my priorities for the day and helped me make a plan for the overwhelming sense of doom that comes with homeownership. They were fast and clean, very professional work. A pleasure to have in my home.

Edith B. | 3/13/2025 | Whole-Home Service

Justin and Dimitri were great! They understood our concern and identified the problem right away. Justin explained our options and took care of the problem quickly. They were both professional but very friendly and personable. We appreciate Salt and their whole staff!

Jim & Bonnie S. | 1/16/2025 | Whole-Home Service

Never had a better service experience. Technician was on time, knowledgeable and very helpful in explaining our issues. Going with Salt for all our home maintenance from here on out.

Mark M. | 12/11/2024 | Whole-Home Service

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